![]() Have your device checked by an IT-specialist.Change any passwords to accounts that may have been compromised.bank, credit card institution, online paying systems) Report the scam to your account providers (i.e.You didn’t ask for their “help.”Įnd any remote session by simply turning off your device! What to do when scammed ![]() Don’t follow their instructions! Even if they say you need to pay them because they alleged to have solved a problem you were having, don’t trust them. If someone who is remotely connected to your device is asking you to login to your bank account or to show any personal passwords, they are most likely a scammer. No bank or company will ask you over the phone to download software! Scammers are basically after your money. Never trust a call you weren’t expecting!ĭon’t trust the “help” offered that you did not request! They will probably say they work for a widely-known company such as Microsoft or even your bank. Usually, these criminals will call and report a computer or internet problem they have detected and offer help. If someone you don’t know is asking to access any of your devices and wants you to download specific software: Be careful! You’re at risk of becoming a victim of a remote access scam.
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